QMS Update!

Here is our latest update, we will break out the new policies we have added, but we also did a compliance check so all the policies have been reviewed.

Supervisor Handbook

Setting criterion for Pairing


Client Handbook

Authorization and Consent to Participate in Tele-Health Consultation
Abuse and Molestation Prevention
Abuse and Molestation Prevention Policy Acknowledgement
Cultural Competence Policy
Excessive Lateness and Tardiness Policy
Cancellations and Missed Appointments
Cancellations and Missed Appointment Policy Acknowledgement


HIPAA Policies

Visitor Log
Device Log
Continuity of Care Plan
Emergency Response Plan
Disaster Recovery Plan
HIPAA Incident Report and Response Form


Employee Handbook

Cultural Competence Policy
Alcohol and Drug Policy
Split Shift Policy
Cancellation and Missed Appointment Policy
Excessive Lateness and Tardiness Policy


Company Policies

7.2.3.4 Reference and Letter of Recommendation Policy
7.4.2 Whistleblower Policy for Management
7.4.4.3 Workers' Compensation Procedures for Managers
Fair Credit Reporting Act (FCRA) for Background Checks
Client Satisfaction Survey Procedure
Client Satisfaction Survey
Incident Report
Continuity of Care Plan
Emergency Response Plan
Disaster Recovery Plan
Do not send PHI in messages.
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